You don’t need every customer

Great post by Marco Arment on handling customer comments. The bit about pricing complaints especially stood out. 

Someone saying they won’t buy at your price is just one data point. Each sale of your appis another data point. If you sell 100 copies of your app and get 3 comments on Twitter from people saying it’s too expensive and they won’t buy it, I’d say you’re doing great.

Your product will never be affordable to everyone (and some of those who can afford it won’t be happy about the price). If you can find enough people who attribute more value to your product than what you charge them for it, you have paying customers and a potentially growing business.

Duck typing: good, duck wrapping: bad?

I feel I’ve seen useful cases for certain types of duck wrapping, e.g Google Closure functions that take either a string or an element and getElementById if you gave them a string. If it’s well documented it doesn’t seem that bad?

The best part of this article was the beginning: 

Duck-wrapping (verb): If it doesn’t quack like a duck, wrap it in a duck.

26 Things I Learned During My First Year Of Real Employment

#4 - Definitely true. I can’t believe how much free time I used to have, yet I feel like I get more done per week in the little free time I have now than I did back then.

#6 - “Let’s talk about this offline” has always struck me as a hilarious phrase when used in a physical meeting, offline.

Quite a few interesting points in this piece that I relate to.

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